Booking Information

Our full business terms and conditions will be provided before a booking is confirmed. The following information is provided for guidance.

• All of our properties are graded 5 Stars Self Catering by English Tourism Council.
• Dovecote and Honeysuckle are let from Saturday to Saturday for full weeks all year round. Short breaks are not available except on a last minute basis.
• The Coach House, West Cottage and Hillside View are let from Friday to Friday all year round. Three night weekend and four night midweek short breaks are available in low season and at other times on a last minute basis.
• Barley Mill, Bluebell Byre and Stables Cottage are let from Saturday to Saturday in high season and from Friday to Friday in low season. Three night weekend and four night midweek short breaks are available in low season and at other times on a last minute basis.
• Your property will be available from 4.00 pm on the day of arrival until 10.00 on the day of departure.
• Our holiday prices are fully inclusive! Central heating available 24 hours (night storage heaters in the Coach House), domestic hot water, electricity and logs for the wood-burning stoves or open Victorian fireplaces are all included.
• Our properties are fully equipped, including co-ordinating bed linen, table linen, tea towels and towels (bath towel and hand towel per person on the booking form). However, please bring your own cot bedding if required.
• Like all the houses in Ingram, the water supply for all nine properties is served from a local spring.
• A non-refundable deposit of £250 is payable at the time of booking or within seven days of making a reservation. No reservation will be treated as confirmed until the deposit has been paid.
• The balance is payable in full two calendar months prior to the date of arrival. If a booking is made within two months of the date of arrival, the whole cost must be paid immediately. Full details will be sent to you with the booking form.
• All payments can be made by cheque, payable to Trysha Stephenson. We are unable to accept payment by credit or debit card.
• You are strongly advised to have appropriate holiday cancellation insurance in place. If you do not have your own insurance already, details of a suitable insurance company are provided below for your consideration.
  • Pavey Insurance Scheme 2010 (pdf)
• We listen to our guests' comments very carefully and as a result our properties are completely dog free, apart from three, where we welcome well behaved dogs, only following prior discussion and agreement at the time of booking. The properties we accept well behaved dogs include West Cottage, Bluebell Byre and Barley Mill.