The 2015 annual Visit Britain quality assessment has graded Gate Lodge, Northumberland at 100% for the fourth consecutive year since opening – extremely rare if not unrivalled. The latest and most luxurious addition at Cheviot Holiday Cottages, The Retreat, has also been awarded a very rare 100% national quality grading.
Quality in Tourism is the assessment service for Visit England who undertake a rigorous annual inspection of participating self catering accommodation establishments to set a quality grading on a scale of 1 – 5.
An assessment measures a wide range of criteria reflecting condition, cleanliness, comfort, ease of use, warmth of welcome and atmosphere generated by the owners and staff during a guest’ stay.